Riya Thorve

Riya Thorve is an experienced Senior Business Operations Executive currently at Ketto, where business processes have been streamlined to achieve a 15% cost reduction and cross-functional teams have been led to enhance efficiency through Six Sigma tools and real-time KPI monitoring. Prior to this, Riya served as a Business Operations Executive, managing daily operations and achieving a 10% reduction in error rates through data analytics, while also overseeing campaign revenues with tools like Zoho and Asana. Riya began the career as a Business Operations Intern, focusing on data handling, process optimization, and stakeholder management, following an internship in Category Management at Urban Company, where over 30 partners were onboarded. Riya holds a postgraduate degree in E-Commerce from Welingkar Institute of Management and a bachelor's degree in Business Management Studies from Mulund College of Commerce.