Shannon Shifley

Shannon Shifley currently serves as Manager of Fulfillment and Data Entry and Client Relationship Manager at Key Benefit since July 2018, following a role as Office Specialist at RGI, LLC from August 2017 to July 2018. Previous experience at Key Benefit also includes positions as Workforce Coordinator and Customer Service Representative, where responsibilities involved managing call volume, creating schedules, and effectively handling customer issues and communications with various stakeholders. Shannon holds a Bachelor of Science degree in Psychology from Appalachian State University and an Associates Degree in General Education from Wilson Community College.