Rodney J. Taylor

Rodney J. Taylor, CPCU, ARM, AIC, serves as the Client Experience Manager at Key Risk (a Berkley Company) since March 2015, where responsibilities include managing the workers’ compensation regional service team and ensuring effective communication with employers and agents. Prior to this role, Rodney held positions such as Client Service Executive, serving as a liaison between clients and various departments to resolve issues effectively. Rodney's career began at Kemper Insurance as a Claims Examiner, followed by multiple roles at PMA Companies, including Regional Claims Supervisor and Claim Service Adjuster, where supervision and compliance with claims practices were key responsibilities. Rodney earned a Bachelor’s degree in Marketing from Virginia Commonwealth University between 1991 and 1995.