Craig Smith is a seasoned Engineering Manager with a focus on Business Technology and a strong background in the banking industry. They currently serve as a Business Technology Senior Manager at KeyBank, having previously held roles such as Business Technology Manager in the same organization and AVP - Business Analytics Consultant at PNC Financial Services. Craig’s expertise spans Business Process Design, Data Warehousing, and Systems Analysis, complemented by a Ph.D. in Chemistry from The Ohio State University. Prior experience includes working as a Senior Business Analyst at Tata Consultancy Services and as a Business Analyst in Batch Operations at CVS Health.
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