Kathia Carmona

Kathia Carmona has extensive experience in customer service and logistics, currently holding the position of Customer Service And Logistics at KEYENCE CORPORATION since August 2016, where a commitment to continuous development enhances support for both the Sales Team and end users. Prior to this role, Kathia served as Customer Service Manager at Bumeran.com, focusing on improving customer experience and analyzing service statistics, and worked as Customer Service, Marketing and Public Relations Coordinator at Cibercorp, where the emphasis was on process improvement and performance metrics. Kathia holds a Master's degree in Administración de Negocios from Universidad Tecmilenio and a Bachelor's degree in Ciencias de la Comunicación, Inglés from Universidad del Valle de México.