Senior DBA (cloud Datastore)

Engineering · Bengaluru, India

Job description

At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.

Job Overview: 

Khoros is seeking a Senior Database Administrator to add to our TechOps team. The mission of a Senior Database Administrator is to learn, maintain, troubleshoot, and evolve our Cloud database infrastructure.  The ideal candidate is somebody who has 6+ years of direct MySQL DBA experience.  

We’re a team that believes in working and growing together with kindness - you should believe in that too.

Some responsibilities include:

  • Maintain availability and performance of our MySQL/Postgres infrastructure.
  • The main focus will be working with our AWS Aurora database infrastructure.
  • Use configuration management tools (Cloudformation, Ansible) to reliably build infrastructure and keep it up to date
  • Administer AWS resources related to our database platform such as, RDS. 
  • Mentor and help earlier-career team members
  • Assist engineering teams with DB infrastructure consultation
  • Respond to incidents and participate in an on-call rotation

You might be a good fit if: 

  • Bachelor’s degree or equivalent work experience
  • 6+ years of direct MySQL, Postgres DBA experience.  
  • 4+ years of AWS experience (Aurora, RDS, S3, EC2, EBS)
  • Experience in scripting languages such as shell/Python
  • Experience building and maintaining database infrastructure in a cloud environment

Preferred Requirements:

  • PostgreSQL DB Experience
  • 2-4 years of professional programming experience
  • Experience with configuration management tools like Ansible, Chef, Puppet or similar tech
  • Experience using monitoring and observability tools such as DataDog, Nagios. Prometheus and Grafana.

About Khoros

The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.

Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.

Our Core Values

  Accountability - We embrace an ownership mentality

Customer-Centricity - We are obsessed with achieving customer value

 Agility - We move with urgency and purpose

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