M. Nicole Jackson

Customer Support Lead at Kids Discover

M. Nicole Jackson has a diverse work experience spanning various industries. M. Nicole started their career at Macy's as an Assistant Staffing Manager/HR, where they were responsible for scheduling and developing on-call staff. M. Nicole then worked at Free Country Ltd as a Production Coordinator, collaborating with different departments on line development. M. Nicole Jackson also gained experience in the finance industry as a Finance Assistant/Data Entry at Morgan Stanley, assisting in revenue initiatives. M. Nicole later worked in contract positions at McGraw Hill Financial, Scholastic, and The College Board, where they managed administrative tasks, coordinated with staff, and supported HR functions. M. Nicole Jackson then transitioned into customer service and marketing roles, working at Sutherland Global Service Limited, Harvest Home Farmers Market, and Kids Discover. In these roles, they provided customer support, managed social media accounts, and executed marketing strategies. Overall, M. Nicole Jackson has a strong background in administration, customer service, and marketing.

M. Nicole Jackson holds a Master of Business Administration (MBA) degree in Project Management from Berkeley College, which was obtained between 2016 and 2018. Prior to that, they earned a Bachelor of Business Administration (BBA) degree in Human Resources Management/Personnel Administration from the same institution between 2011 and 2013. Their education history also includes an Associate of Arts and Sciences (AAS) degree in Fashion Marketing and Management from Berkeley College, obtained from 2003 to 2005. Additionally, they are a Licensed Real Estate Agent in New York State, certified in 2012.

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