Roger Kiessling

Just like his brother Lars, Roger grew up around the family business, and took a similar path through the company. Since 1985, Roger has served in various functions at Kiessling, from janitorial, to monitor and driver, to project manager.

Roger’s first full-time role with the company was no small undertaking. He was tasked to to manage the start-up for a whole new territory of service for the MBTA and to oversees enhancements to the company’s Braintree facility in order to support this new business. The fact that the operation was up and running effectively from day one is a testimony to Roger’s unparalleled operational skills.

For the last 20 years, Roger has played a major role in all of Kiessling’s new route mobilizations, including managing vehicle and equipment delivery, overseeing hiring and training of personnel, monitoring service quality levels, assuring regulatory and contractual compliance, and acting as liaison with transit authorities and advisory groups. Over the past two years, Roger led two of Kiessling’s most significant start-ups – Demand Response services for the MetroWest Regional Transit Authority (MWRTA) in 2015 and Fixed Route services for the MWRTA in 2016.

Throughout his Kiessling career, Roger has been exposed to all facets of the paratransit business and, in total, has been responsible for an average of 300,000 trips per year over the course of seven years.