Sarah Sughroue

Sarah Sughroue is a User Researcher with extensive experience in user-centered design and research methodologies. Currently employed at Kiewit since September 2023, Sarah previously spent nearly two decades at The Knot Worldwide, where responsibilities included conducting generative and evaluative research, managing customer support teams, and developing training programs. Earlier positions at The Knot involved client relationship management and marketing support, emphasizing customer education and satisfaction. Sarah also has a background in team management and customer service from a prior role at Simon Property Group. Educational qualifications include a Bachelor of Science in Organizational Communications and Public Relations from the University of Nebraska at Kearney.