VC

Virginie C.

Customer Solution Lead at Kili Technology

Virginie C. has a diverse work experience spanning multiple companies and roles. Virginie worked at Kili Technology, where they held the positions of Customer Success Manager and Customer Solution Lead. In these roles, they focused on providing solutions and managing customer relationships, particularly in the field of training data for AI applications.

Prior to that, Virginie worked at L'Occitane Group, where they held two roles. As an E-commerce & SEO Projects Lead for Central Western Europe, they were responsible for migrating the E-commerce platform to Salesforce Commerce Cloud and collaborating with international teams to define project needs and develop features. As a Digital Acquisition Project Manager, they managed performance-based acquisition channels and successfully increased turnover and optimized ROI.

Virginie also gained experience at Effinity, where they held roles as an Account Manager and Traffic Manager. In their role as an Account Manager, they managed major B2C advertisers and in their role as a Traffic Manager, they focused on managing website traffic.

Overall, Virginie C. has demonstrated their expertise in customer relationship management, project management, E-commerce, digital acquisition, and account and traffic management throughout their work experience.

Virginie C. completed their Master's degree in Management and Marketing from KEDGE Business School, where they studied from 2008 to 2013. In 2012, they also took part in an academic exchange program at Aston University, pursuing an MSc in Business & Management. Virginie attended this program for one year. In 2013, they took a course titled "Strategy and Online Communication" at the Media Institute.

In terms of certifications, Virginie C. obtained the "Become a Product Manager" certification from Udemy in February 2021. Virginie also received the "Certification Google Analytics Individual Qualification" from Google in November 2018. In 2013, they acquired the "Certification Google Ads" from Google. Lastly, they obtained the TOEIC certification from The TOEIC Program in March 2018.

Links

Timeline

  • Customer Solution Lead

    January 1, 2023 - present

  • Customer Success Manager

    December, 2021

View in org chart