Khushboo Mehrotra

Khushboo Mehrotra has a diverse work experience spanning over several years. Khushboo most recently worked at Janani.Life (YC W22) as the Head of Customer Experience, where they have been since April 2022. Prior to that, they held the position of Senior Customer Experience Manager at the same company from July 2021 to April 2022. Khushboo was responsible for organizing, planning, and monitoring the company's customer experience, as well as handling escalations and facilitating communication between the company and its customers.

Before joining Janani.Life, Khushboo worked as an Administrative Manager at the company from August 2020 to April 2022. In this role, they planned and coordinated administrative procedures, procured necessary office supplies, and assessed staff performance.

Prior to their work at Janani.Life, Khushboo served as a Cabin Crew Incharge at IndiGo (InterGlobe Aviation Ltd) from June 2019 to July 2020. Khushboo supervised and coordinated duties for up to 3-4 flight attendants, managed cabin problems to ensure passenger comfort and safety throughout flights, and provided customer service.

Before joining IndiGo, Khushboo worked as a Cabin Crew at Jet Airways from March 2014 to June 2019. In this role, they attended pre-flight meetings to review flight details and emergency procedures, managed inventory of food and beverage items, and ordered supplies as needed.

Overall, Khushboo Mehrotra has gained valuable experience in customer experience management, administration, and airline hospitality throughout their career.

Khushboo Mehrotra began their education in 2013 at Sri Sai Nath College of Education, where they pursued a Diploma in Education with a focus on Elementary Education and Teaching. Khushboo successfully completed their studies in this field in 2015. In the same year, they also enrolled at the Frankfinn Airhostess Training Institute, where they underwent training in Aviation. The specific field of study during their time at the Frankfinn Airhostess Training Institute was not provided.