Soleyne SLAMA has extensive experience in customer service and event management, currently serving as a Customer Service Representative at Kindred Group plc since April 2023, providing native language support through various channels and collaborating with multiple departments to enhance the customer experience. As a Chargée de projets événementiels at ROYAUMONT since August 2021, Soleyne is responsible for managing event logistics, ensuring quality communication, and obtaining client feedback. Previous roles include positions in hospitality as a Maître d’hôtel and Chef de rang at various establishments, including Marriott International, where service excellence was paramount. Soleyne holds a Bachelor's degree in Event Management from the Paris School of Tourism & Communication and multiple qualifications in Hospitality from FERRANDI Paris.