Jake Finch

Jake Finch has a strong background in consumer insights and customer service within the home appliance industry. With experience at both SharkNinja and Kindthread, Jake has held various leadership roles focused on market research, product development, and customer experience. From managing global customer service teams to analyzing consumer data for actionable insights, Jake has consistently driven strategic changes to improve operational efficiency and customer satisfaction. With an MBA in Business from HEC Montréal, Jake brings a wealth of knowledge and expertise to their roles in the industry.