Michelle W. has extensive experience in customer service and technical support across various industries. Currently serving as an Image Processor and Customer Service representative at King Features since July 2016, Michelle assists customers with account management and content-related inquiries, as well as preparing image files for publication. Prior experience includes working at Convergys Call Centre as an advanced Technical Support agent, recognized as a top performer for three consecutive years, and serving as a VA Mortgage Specialist at Wells Fargo, ensuring compliance with mortgage regulations. Additionally, Michelle has held roles as a Guest Services Agent at Hampton Inn & Suites, where recognition was received for exceptional performance, and as a Customer Care Representative at SunTrust Bank, focusing on client relationship management and financial solutions.
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