Megan Thomas

Megan Thomas is a seasoned professional in IT support and social work, currently serving as a Senior Service Desk Analyst at King & Spalding since August 2016, where recognition includes the "Outstanding Customer Support" award for Q2 2023. Previous roles include Service Desk Analyst at King & Spalding, where Megan received the "You Make a Difference" award for Service Excellence in both 2020 and 2021, and Legal IT Service Desk Analyst at Intelliteach, providing technical support for legal clients. Prior to these positions, experiences include various roles focused on social services, including monitoring cases for disability benefits at Chamberlin Edmonds and managing benefits for homeless individuals at First Step Staffing. Educationally, Megan holds a Master’s Degree in Social Work from Georgia State University, complemented by a Bachelor's Degree in the same field, and completed studies at the Georgia Institute of Technology.