Emeka Kelechi Christopher

Emeka Kelechi Christopher is a Contact Center Team Manager at KingMakers, responsible for employee evaluations, resolving customer complaints, and providing training. As a Resolution Analyst, Emeka coordinated customer requests and provided support to customer service agents. In the role of Agent Support, Emeka offered specialized assistance to agents and ensured prompt resolution of issues. With experience as a Customer Care Consultant, Emeka addressed customer complaints and feedback across various channels. Emeka also worked as a Field Researcher/Data Collector at Iesteem Consult, a Teacher at De Zealous Standard College, and NYSC Corper at Olivet Baptist College. Emeka holds a Bachelor's Bsc(Ed) in Political Science & Education from Lagos State University.