Gbolahan Olatunji

Gbolahan Olatunji is a seasoned professional with extensive experience in customer service and management. Currently serving as a Contact Center Team Manager at KingMakers since September 2019, Gbolahan is responsible for leading a team of Customer Service Advisors to deliver exceptional customer experiences. Previous roles include Resolution Analyst and Customer Care Consultant, where Gbolahan gained expertise in negotiations, sales enhancement, and data analysis. Prior to KingMakers, Gbolahan was a Manager at The Exquisite Place, focusing on sales target setting and account monitoring. Additionally, Gbolahan worked as an Administrative Officer at Adefeso Memorial School, addressing parental concerns and guiding engagement strategies. Gbolahan holds a Bachelor of Science degree in Mass Communication/Media Studies from Lagos State University, earned between 2008 and 2012.