Nadia Forte has worked in a variety of customer service roles since 2008. Nadia began their career as an American Express Customer Care Associate at PRC, LLC in 2008. In 2009, they worked as a Temporary Personnel at ManpowerGroup, where they were responsible for scanning legal trust documents and performing quality assurance reviews. In 2011, they became a Healthcare Service Inside Sales Representative at Technekes, LLC, where they promoted products and services to customers via phone and email. In 2012, they became a Healthcare Patient Assistance Program Specialist at Technekes, LLC, where they collected and entered patient intake information into the appropriate medical service software system. In 2013, they became a Customer Service Professional at Blue Cross and Blue Shield of North Carolina, where they verified benefits and provided claims information. In 2017, they became a Service Delivery Senior Coordinator at Plannernet, and in 2020, they became a Senior Manager of Customer Happiness at Kinsa.
Nadia Forte attended Peace College from 2003 to 2007 and obtained a Bachelor's degree in Political Science.
November, 2022 - present
July, 2021
August, 2020