Francisco Javier Valle Cervantes

Service Delivery Manager at KIO

Francisco Javier Valle Cervantes has extensive experience in service delivery management across multiple high-profile accounts in the technology sector. Currently serving as the Service Delivery Manager at KIO Networks since March 2018, Francisco is responsible for overseeing the service delivery team for key clients such as Televisa and Toyota. Previous roles include positions at HP and Hewlett Packard Enterprise, where Francisco managed service delivery for major accounts including Bristol Myers Squibb, Interjet, and Kraft Foods across various Latin American countries. Francisco's early career includes significant account management roles at EDS, where responsibilities encompassed operations and consulting for prominent clients like Xerox and BBVA Bancomer. Francisco holds a Bachelor's degree in Outsourcing Delivery Services from Universidad La Salle and has completed diplomas in Banking and the Mexican Financial System for IT Specialists.

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