Matti Johnston

Matti Johnston is an experienced professional with a strong background in service operations and demand planning across various industries. Currently serving as Solutions Service Senior Manager at KION North America, Matti is responsible for establishing the service structure and processes for the Automated Guided Forklift business in North America. Previous experience includes a role as Service Operations Manager at Argo AI, where Matti implemented operational improvements that enhanced product availability by 20% and significantly reduced backlog. At Seegrid, Matti's leadership transformed a regional technician team into a national support network, driving substantial headcount growth and customer service enhancements. Additionally, Matti has held roles in demand planning and supply chain analysis at Mylan, contributing to product forecasting and market strategy. Matti holds a Bachelor of Science degree in Agriculture Operations from West Virginia University.