Bobby Ferrera

Bobby Ferrera is an experienced Implementation Specialist at Kipu Health, where responsibilities include assessing facility workflows to ensure high-quality implementations that meet compliance and client satisfaction. In addition, Bobby collaborates with various teams on special projects and implements client-specific solutions such as forms and training. Previously, Bobby served as a Senior Client Support Specialist at Kipu, providing expert support and remote training on software features. Earlier work includes a role as a Case Manager at Fellowship House, managing clinical caseloads, creating reports for the Miami Dade Court, and ensuring compliance with HIPAA laws and Medicaid billing. Bobby holds a Bachelor of Science in Criminal Justice and Corrections from Florida International University.