Kathy Rippey is an experienced professional in client success and operations management, with a strong track record of building trusted relationships with high revenue clients to maximize satisfaction and retention. Kathy has held various roles in different healthcare companies such as Kipu Health, iMedX, Ciox Health, and M*Modal, where Kathy successfully managed large client bases, provided ongoing support and engagement, and drove revenue growth through up-selling and cross-selling. Kathy is dedicated to ensuring customer satisfaction and consistently exceeding performance metrics.
July, 2021 - present