Ransom Demand Negotiator

Title: Ransom Demand Negotiators

Work Location: UK and US

Reports To: Vice President, Digital Forensics & Incident Response 

Summary:

Since 2009, Kivu has provided incident response, risk management, and forensics investigation services to clients around the globe. Kivu is well known in the cyber security industry for our high level of technical expertise and legally sound, practical business solutions. We are a leading provider of incident response and digital forensic services to the cyber insurance community in North America and Europe.

Job Description:

Kivu’s global response business is rapidly growing, and we are recruiting Ransom Demand Negotiators in the US and UK to work with our global customer base. By joining Kivu, the Negotiator will be part of a highly specialized technical team to support the response to cybercrime matters in all industries. You will work in a fast-paced and highly collaborative environment alongside a diverse and talented team to support our mission to fight cybercrime and protect humanity.

Required Knowledge, Skills, Abilities:

• Undergraduate or Postgraduate degree in Cyber Security or related program

• Professional experience performing and forensically managing ransom demand negotiations and consulting with victim organizations, law firms and insurance claims adjusters.

• Experience monitoring or understanding deep/dark web forums and cyber intelligence platforms. (Opensource or industry platforms)

• Hands-on experience with DNS, subdomains, user tracking technology, certificates, digital forensics, and other website and application components.

• Understanding what information can and cannot be gleaned from various social media services around the world.

• A solid sense of ethics, legalities and industry standards surrounding open-source intelligence gathering.

• Thrive in culturally diverse research matters and be aware of cultural, social, and linguistic norms that may impact findings.

• Experience adhering to rigorous and detailed instructions while also thinking creatively and solving problems.

• No fear of being On-Call

• Proven ability to work analytically while demonstrating effective consulting, project management, teamwork, and innovation.

• Experience in working with smaller teams and/or start-up organizations.

• Passion for Cyber Security

Preferred Requirements:

• Fluency or proficiency in multiple languages
• Offensive security reconnaissance skills are highly desired

Responsibilities and Duties:

• The Ransom Demand Negotiator will have experience with and understand various methods of using publicly available data to recognize relationships between individuals, businesses, and other entities.

• Cybersecurity Intelligence gathering, analyzing, and reporting (strategic and tactical intelligence)

• Responsible for mapping out malicious internet infrastructure and identifying additional, related assets.

• Analyze activity associated with both successful and unsuccessful intrusions by advanced attackers.

• Develop dashboards to assist in automation and awareness for incident response and review incident logs/records mining for patterns.

• Research Internet sources and threat intelligence databases to try and find evidence in customer logs.

• Actively participate in the development, documentation, and implementation of new processes to expand and mature capabilities for the organization.

Equipment Used:

All equipment required to perform duties and tasks were previously described.

Physical / Environmental Factors:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kivu Consulting considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status.

Benefits:

• PTO
• Medical, Dental, and Vision
• Pension Scheme (UK), 401k (US)
• Remote Work