Aaron C.

Aaron C. has a diverse work experience that spans various companies and roles. Aaron currently works at KiwiCo, Inc. as an Account Coordinator, where they started in April 2022. Prior to this, they worked as a Senior Customer Care Representative and a Customer Care Representative at the same company from March 2022 to April 2022 and from August 2020 to March 2022, respectively.

Before joining KiwiCo, Inc., Aaron worked as a Customer Service Representative at Fortuna Sea Products Inc. from August 2019 to August 2020.

Earlier in their career, Aaron held the position of Lead Community Manager at RedFox Games from May 2016 to July 2019. In this role, they were responsible for customer service and quality assurance tasks, including analyzing support tickets, managing FAQs, play testing updates, reporting bugs, and communicating with developers.

Prior to that, Aaron worked as a Game Master at Kuma Trapped! Escape Room from June 2015 to January 2018.

Their career started at OnNet USA, where they held the positions of Community Manager and Game Master. As a Community Manager from July 2014 to January 2016, they documented and reproduced consumer reported issues, resolved tickets, and updated the FAQ. In their role as a Game Master from May 2014 to July 2014, they also contributed to quality assurance by conducting bug testing and reporting.

Overall, Aaron C. has gained significant experience in customer service, community management, quality assurance, and game testing throughout their career.

Aaron C. obtained a Bachelor's degree in Organizational Leadership from Arizona State University in 2020. In addition to their degree, they have also earned several certifications. In June 2019, they obtained the "Pokemon: Organizer" certification from The Pokémon Company International. Furthermore, they obtained the "TCG Judge" certification from the same institution in January 2023, and the "VG Judge" certification in October 2022.