Carl-Johan Carrin

Project Manager & Organizational Developer at Klarna

Carl-Johan Carrin has a diverse work experience spanning over a decade. Carl-Johan began their career as a Shop Assistant at Askersunds skoshop in 2007 and worked there until 2011. Carl-Johan then worked as a Receptionist at Marstrands havshotell from 2011 to 2012. After that, they worked as a Shop Assistant at Mama's Second Hand and as an Assistant Nurse at Hemsjukvården Örgryte-Härlanda in 2012. In 2014, they worked as a Customer Service Representative at Vistaprint and as a Customer Care Specialist at Zalando SE.

Carl-Johan Carrin joined Klarna in January 2016 and held various roles within the company. Carl-Johan started as a Service Specialist and later became a Senior Service Specialist before transitioning to the position of Training Specialist in November 2017. In May 2020, they were promoted to Senior Training Specialist, responsible for training within Customer Operations for multiple markets. In February 2021, they took on the role of Domain Coordinator before becoming a Project Manager in March 2022. Currently, their role at Klarna is the Developer Services Delivery & Development Lead, where they manage a team of 5 and oversees high-impact projects, employee engagement, and financials.

Overall, Carl-Johan Carrin's work experience highlights their growth and expertise in customer service, training, coordination, and project management roles.

Carl-Johan Carrin attended University West in 2019, where they studied Organisational and Social Working Environment. Prior to that, in 2013, they enrolled in a Nursing Education program at the University of Gothenburg. In 2011, Carl-Johan studied Gender Studies at the University of Gothenburg. Earlier, from 2008 to 2011, they attended Alléskolan, where they pursued studies in Europaeconomics.

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Peers

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Timeline

  • Project Manager & Organizational Developer

    August 1, 2023 - present

  • Developer Services Delivery & Development Lead

    August, 2022

  • Project Manager

    March, 2022

  • Domain Coordinator

    February, 2021

  • Senior Training Specialist

    May, 2020

  • Training Specialist

    November, 2017

  • Senior Service Specialist

    May, 2017

  • Service Specialist

    January, 2016

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