Caroline Probst

Caroline Probst is an experienced business operations professional currently serving as a Business Operations Associate in AI Quality Assurance and Global Quality Control at Klarna since April 2021. Caroline has excelled in analyzing vendor quality data, conducting comprehensive data analysis to identify performance trends, and performing quality reviews for customer service agents in the UK market. Prior experience includes roles as an Assistant Manager at both Madewell and J.Crew, where Caroline led teams to achieve sales goals, and internships focusing on communications and member recruitment with organizations like AmCham Sweden and Intellectual Takeout. Caroline holds a Bachelor’s degree in Political Science and Scandinavian Studies from Gustavus Adolphus College and has enhanced skills in project management, data analysis, and team leadership throughout a diverse professional background.