Martin Osusky

Martin Osusky has a diverse work experience spanning multiple companies and roles. Martin currently works at Klarna as a Vendor Operations Manager for the DACH region. Prior to this, they held positions at Trusted Shops as a Team Lead for Monitoring & Compliance and at Klarna as a Manager for Merchant Support in the DACH & NL regions. Martin also has experience working at DHL Express as a Program Manager for Customer Service in Europe, and at Sedo.com as a Manager for Domain Service & Customer Support both internationally and in North America. Overall, Martin has a strong background in operations and customer service, with a focus on e-commerce and domain services.

Martin Osusky obtained a Master's degree in Organizational Learning and Development from Suffolk University, where they studied from 2006 to 2009. Prior to that, they earned a Bachelor's Degree in Psychology from the University of Illinois Chicago, completing their studies between 1995 and 2000. In terms of additional certifications, Martin received the Professional Scrum Master™ I (PSM I) certification from Scrum.org in November 2020.