Neil Shemmings

UK Product & Customer Success Lead at Klarna

Neil Shemmings is currently the UK Product & Customer Success Lead at Klarna, overseeing product leadership and market success across multiple growth markets within the Payment Methods domain. With a strong background in product development and banking, Neil has previously held key positions such as Head of Current Accounts at Cynergy Bank, where an innovative human digital banking proposition was launched in collaboration with Google and Wipro. Neil also served as Group Head of Transactional Banking Products at HSBC, leading global banking strategy across ten markets, and has extensive experience in personal loans and product management from roles at TSB Bank, Citi, and GE Money. Neil holds a BA in Marketing from Solent University and additional qualifications from The Institute of Direct and Digital Marketing.

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