Taylor Hughes

Taylor Hughes has a diverse work experience spanning various roles and industries. They most recently worked at Klarna starting in 2022, where they held the position of Product Marketing Lead for Shopping Incentives. Prior to that, they were a Product Marketing Manager for Card Linked Offers at Klarna from 2022 to 2022.

Before joining Klarna, Taylor worked at American Express starting in 2016. They held multiple roles at American Express, including Senior Manager of Digital Product Marketing from 2020 to 2022, Manager of Digital Product Marketing from 2019 to 2020, Acting Manager of Marketing Campaign Strategy from 2018 to 2018, and Senior Analyst of Marketing Campaign Strategy from 2016 to 2018. In these roles, they were responsible for strategic planning, UI/UX enhancements, marketing campaign optimization, and implementing SalesForce Marketing Cloud.

Prior to American Express, Taylor gained experience at Birchbox as a Senior Customer Operations Associate from 2015 to 2016 and as a Customer Operations Associate from 2013 to 2015. They managed a team, analyzed customer feedback, developed live chat channels, and focused on improving customer satisfaction.

Taylor also had internships at Conversation in 2012 as an Advertising Intern, Madison Avenue Sports and Entertainment in 2011 as a Sports Marketing Intern, and Blue Ocean Brokerage in 2009 as an Intern.

Overall, Taylor Hughes has a solid background in product marketing, customer operations, and internships in advertising, sports marketing, and brokerage.

Taylor Hughes attended Tulane University from 2009 to 2013, where they obtained a Bachelor of Arts (B.A.) degree. Their fields of study included American/United States Studies/Civilization and Business. In 2011, Taylor also briefly studied at the Danish Institute of Study Abroad, focusing on Communications.