McKenzi Higgins

McKenzi Higgins is a seasoned professional in customer success and operations with extensive experience in the technology sector, currently serving as Group Manager of Customer Success Operations at Lyra Health since January 2022. Prior roles at Evive included Solutions Consultant, Manager of Implementation Team, Software Project Manager, Technical Account Analyst, and Content Analyst, where significant achievements included leading product demonstrations, enhancing implementation processes, and successfully launching multiple customer integrations. McKenzi started a career in implementation management at Hireology and has also worked in operations and sales reporting at GoHealth and as an Assistant Buyer at Macys.com. McKenzi holds a Bachelor of Arts in Strategic Communication from the University of Wisconsin-Madison.