SP

Shary Palma

Backline Product Expert at Klaviyo

Shary Palma is a Backline Product Expert at Klaviyo. Shary has also worked as a Freelance Web Developer at Ombrellove, Partner Specialist at Booking.com, and Sales Team Lead at T.M.Lewin.

Shary has a strong background in customer service and sales. At Booking.com, they processed partner requests via phone and email, analyzed data, and implemented sales strategies to boost the partners' performance. Shary also shared best practices and provided cross-training to deliver flawless customer service.

As Sales Team Lead at T.M.Lewin, Shary was responsible for leading and motivating a team of sales associates. Shary developed strategies to increase sales and profitability, and provided training and development opportunities for their team members.

Shary is passionate about helping businesses grow and succeed. Shary is an expert in troubleshooting and problem solving, and is always looking for ways to improve the customer experience.

Shary Palma has a certification from Udemy in Investing in Stocks, The Complete Investment Banking Course 2020, and Accounting: From Beginner to Advanced. Shary also has a certification from the CFA Institute in the CFA Investment Foundations Program.

Their manager is Ed Hallen, Co-Founder, Chief Product Officer & Board Member. Some of their coworkers include Jennifer Kessler - VP, Product, Luke Creger - Product Specialist.

Timeline

  • Backline Product Expert

    Current role

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