Natalia Andrea Pinilla Retamal

Natalia Andrea Pinilla Retamal has extensive experience in customer success and product management, currently serving as Head of Customer Success and Product Manager at KLog.co since November 2019. Natalia has also taken on roles as Processes and Onboarding Supervisor and Onboarding Specialist at KLog.co. As a Startup Mentor with Red Mentores por Chile since September 2022, Natalia supports emerging businesses. Prior experience includes serving as an Account Manager at Shipit and as a Store Manager at Cygnus Móvil, where responsibilities included managing inventory, client requests, and overseeing store operations. Natalia holds a degree in Marketing Engineering from Duoc UC, earned between 2014 and 2017.