Yusof Mohd

Yusof Mohd is a seasoned professional in customer experience and operations management, currently serving as a Customer Experience Team Leader at Klook since April 2023. Previously, Yusof held various roles at Shopee from December 2018 to March 2023, including Associate, Operations (Dispute) where responsibilities included team leadership, performance monitoring, and training for new employees. Yusof’s earlier experience includes roles at Celcom Axiata Berhad focusing on digital marketing and quality compliance, as well as internships and customer service positions in both public and private sectors. Yusof holds a Bachelor's degree in Public Administration from Universiti Teknologi MARA, completed in 2017.