Telitha C.

Telitha C. has a diverse work experience in both customer success and the airline industry. In their most recent role at Klue, they serve as a Customer Success Analyst. Prior to this, Telitha worked for Riipen, where they held various roles including Customer Success Team Lead, Industry Onboarding Specialist (iOS), and Industry Client Success Associate. During their time at Riipen, they implemented restructuring initiatives, redesigned training programs, and utilized process automation to improve client connections. Telitha also worked as a Flight Attendant for both Air Canada and Air Canada Rouge, where they focused on customer satisfaction, safety protocols, and efficient in-flight service.

Telitha C. completed their Honours Bachelor of Arts degree in East Asian Studies Specialist and European Studies Major at the University of Toronto, which they attended until 2018. In 2021, they enrolled in the University of Toronto School of Continuing Studies, where they pursued a Certificate in Advanced Business Process Management and a Certificate in Business Analysis.

In 2022, Telitha obtained additional certifications, including Advanced Business Process Management from the University of Toronto School of Continuing Studies, International Leadership and Organizational Behavior from Coursera, Learn to Program: The Fundamentals from Coursera, and Business Analysis from the University of Toronto School of Continuing Studies.