Cao Dai Phu

Cao Dai Phu is an experienced Information Technology Engineer at KMS Technology, Inc. since October 2017, specializing in troubleshooting and resolving IT issues. Prior to this, Cao served as a Technical Helpdesk Associate at Emerio (Malaysia) Sdn Bhd, providing desktop support and managing customer expectations. Cao also gained experience at DOU Holdings Networks VN Co., LTD in Global Helpdesk Service, where responsibilities included customer support in the shipping business. Earlier in the career, Cao worked as a Manager at C-express (Big-C Vietnam), focusing on customer complaint resolution and product promotion. Cao holds a Master’s Degree in Information Technology from Saigon University, completed in 2013.