CM

Carla Mendes

Operations Manager at Knewin

Carla Mendes has a diverse work experience spanning over several years. Carla started their career as a reporter and editor at Diário do Vale in 2008. In 2009, they worked as a journalist at Myclipp until 2011. From 2011 to 2019, Carla served as a Coordinator of Customer Service at INFO4, managing a high-performing team and providing journalistic services for major clients such as Petrobras. In 2018, they were a Guest Professor at Biocentro Online. Currently, Carla works at Knewin as an Operations Manager, a position they have held since 2021. In this role, they oversee communication services, team leadership, data analysis, crisis management, and customer relationship management, among other responsibilities.

Carla Mendes obtained a Bachelor's degree in Social Communication - Journalism from Universidade Federal de Viçosa, from 2004 to 2007. Carla also completed an MBA in Marketing from FGV - Fundação Getulio Vargas, from 2015 to 2016. Prior to their university education, Carla attended Colégio Macedo Soares from 1992 to 2003. Additionally, Carla holds a certification in English proficiency from Wise Up, although the specific month and year of acquisition are not provided.

Links

Timeline

  • Operations Manager

    July, 2021 - present

  • Coordenadora de Operações

    February, 2019