Knight Agency
Tracy Hansen currently serves as the Director of Account Service at Knight Agency since April 2023. Prior to this role, Tracy held the position of Director of Client Services at Inktel Contact Center Solutions from February 2022 to April 2023. Tracy's experience also includes serving as the Director of Admissions and Admissions Manager at ASU Prep Digital between July 2017 and February 2022. Tracy worked as a Customer Success Manager at Global Personalized Academics from August 2015 to October 2016, and as an Instructor at Orange County Public Schools from August 2014 to August 2015. Additionally, Tracy spent nearly eight years at Florida Virtual School, where roles included Manager of Service Center Operations, Quality Assurance Instructor, and Instructor. Tracy holds a Bachelor of Arts in English from the University of Florida.