Joshua Nelson

Joshua Nelson has a diverse work experience spanning multiple companies.

From October 2022 (present) until now, they have been working as a Manager of Support, Tier 2 at Knock® CRM, where their responsibilities are unknown.

Prior to that, from April 2022 to October 2022, they worked as a Customer Support Specialist at Knock® CRM.

Before joining Knock® CRM, Joshua worked at MasterStream ERP from August 2017 to April 2022. During their time there, they held the positions of Tier 2 Support Lead from November 2019 to April 2022 and Customer Success Specialist from August 2017 to November 2019. As a Customer Success Specialist, they were responsible for onboarding new revenue, maintaining customer databases using Microsoft Excel, and customizing quoting forms using internal coding tools.

From August 2015 to July 2017, Joshua worked at Cox Automotive Inc. as an Inventory & Yield Manager. In this role, they used various tools like Salesforce, Microsoft Excel, and YieldEx to assist with fulfilling audience targeting buys and managed inventory spreadsheets.

Joshua's earliest work experience was at GSG VENTURES LTD. From April 2015 to December 2015, they served as an Operations Manager, where they analyzed operations data, facilitated hiring and training processes, and promoted a customer-centric approach. Prior to that, from January 2014 to April 2015, they worked as a National Sales Coordinator, demonstrating effective leadership, developing sales processes, and networking with potential customers and business partners.

Joshua Nelson received their Bachelor of Science (BS) degree in Business Administration and Management, General from California State University, Los Angeles - College of Business and Economics. Joshua attended this institution from 2013 to 2015. Prior to that, they earned an Associate of Arts (A.A.) degree in Business Administration and Management, General from Cerritos College, where they studied from 2011 to 2014.