Andreina Rincón

Customer Service Specialist at knok healthcare

Andreina Rincón has held various positions in the customer service and psychotherapy industries. In 2022, they began working as a Customer Service Specialist for Knokcare. In 2020, they began working for Randstad as a Logistic Team Representative, where they were responsible for planning, managing, and controlling the flow of the service to offer a good experience to the users and maintain the target of the metrics. Andreina also worked as a Customer Representative, where they were responsible for responding promptly to customer inquiries and communicating with customers through various channels. In 2017, they began working as a Psychotherapist for Escuela de Psicoterapia Integrativa Fenomenológica. In 2016, they began working as a Customer Support for Librería y papelería la pastora, where they were responsible for supervising the service desk, assisting customers with returns or exchanges, maintaining a change fund in cash drawers, and supervising cashier reconciliation after each shift.

Andreina Rincón received a Bachelor's degree in Psychology from Universidad Arturo Michelena in 2019, having started their studies in 2014. Additionally, they obtained a Diploma of Education in Integrative psychotherapy from Escuela de Psicoloterapia Integrativa Fenomenológica between 2015 and 2018.

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Timeline

  • Customer Service Specialist

    October, 2022 - present