Phuong Ngo is a skilled professional in client success and recruitment, currently serving as a Renewal Specialist at KnowBe4 since July 2024. Prior to this role, Phuong was a Client Success Manager at Honeypot.io, managing a portfolio of high-touch accounts and providing onboarding and consultation services. Experience also includes working as a Customer Support Specialist at a crypto exchange while pursuing a master's degree, EMEA Campus Recruiter at Palo Alto Networks, Corporate Recruiter at STX Group, and Operations/Project Coordinator at spriteCloud. Phuong's academic background includes a Master of Science in International Business with a specialization in Marketing-Finance from Maastricht University and a Bachelor of Business Administration in International Business and Management Studies from Saxion University.
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