Tiago Rodrigues has over a decade of experience in various roles and industries. Tiago most recently worked at Kognic as a Key Account Executive, responsible for managing key accounts. Prior to that, Tiago was a Sr. Customer Success Manager at Kognic.
Before joining Kognic, Tiago worked at Minna Technologies as a Senior Strategic Account Manager, where they helped retail banks integrate subscription management technology to improve customer satisfaction and engagement.
Tiago also gained experience at The Conference Board, where they served as a Senior Key Account Manager, responsible for growing the Council Programme through enterprise sales efforts across EMEA. Tiago developed strong relationships with clients and tailored solutions to meet their specific business needs.
Prior to this, Tiago worked at RBC as a Sr. Branch Manager, where they led their team to achieve sales objectives, provide outstanding client experiences, and drive profitable growth. Tiago also served as an Assistant Branch Manager at RBC, further developing their leadership and client service skills.
Tiago's early career included roles at Starbucks, where they served as a Dual Store Retail Operations Manager, responsible for ensuring efficient store operations and maximizing financial contribution. Tiago also has experience as an Operations Manager at Cara Operation Liminted.
Throughout their career, Tiago has demonstrated their ability to build strong client relationships, drive sales growth, and ensure exceptional customer experiences.
Tiago Rodrigues completed their Bachelor of Business Administration (BBA) degree in Management & Leadership at Fanshawe College from 2003 to 2006. Tiago has also obtained several additional certifications, including Learning HubSpot CRM from LinkedIn in January 2020, Project Management Professional (PMP) from Mohawk College in September 2007, and certifications in Anti Money Laundering, Bank Compliance, and Canadian Securities from various institutions. However, the specific months and years for the latter certifications are not provided.
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