IL

Ian Angelo Lota

User Support Manager at Kognity

Ian Angelo Lota has worked in the customer service industry since 2005. Ian Angelo'sfirst job was as a Team Leader at Sykes from 2005 to 2008. Ian Angelo then moved on to Sitel, where they worked as a Team Leader from 2008 to 2010. In 2010, they started working at Sutherland as a Training Expert - Consultant Learning and Development. In 2014, they joined Thumbtack as a Customer Support Manager. Finally, in 2018, they became the User Support Manager and Regional Onboarding Manager(Asia Pacific) at Kognity.

Ian Angelo Lota obtained a Bachelor of Science in Management Information Systems, General from AMA University between 2000 and 2003. Ian Angelo also attended Lean Six Sigma Green Belt Training at Six Sigma PH in February 2022, and obtained a Lean Six Sigma Yellow Belt Certification from Six Sigma PH in January 2022.

Links

Previous companies

Sykes Holiday Cottages logo

Timeline

  • User Support Manager

    January, 2020 - present

  • Regional Onboarding Manager(Asia Pacific)

    April, 2018