Kevin Criner

Kevin Criner is currently the Sr. Global IT Operations & Service Desk Manager at Kohler Co., with responsibilities including global data center management, ITOM process management, service now platform governance, automation governance, disaster recovery management, and service desk management. Prior to this role, Kevin held positions at Delta Air Lines, including Global IT Operations Manager and Senior Duty Manager. With over two decades of experience in the IT industry, Kevin has a strong background in crisis response, vendor management, and overseeing IT operations. Kevin holds a Bachelor of Arts in African-American/Black Studies from the University of California, Berkeley, as well as a certificate in Technology and Innovation Acceleration Program from MIT xPRO.