Polina Ionina

Polina Ionina is a Customer Support Specialist at MindStudio, with a professional background in customer support and community management spanning over a decade. Previously, Polina served as a Customer Support Manager and Creator Support Agent at Koji, and as a Community Manager at iSpring Solutions, where responsibilities included hosting webinars focused on eLearning trends and managing promotional projects, product launches, and social media marketing. Polina's experience also includes a role as Customer Care Manager at iSpring Solutions, where tasks involved providing technical support and customer assistance. Early career experience includes a position as a Graduate Employee in the sales department at Bank VTB 24, focusing on banking card support. Polina holds a degree in Banking, Banking, Corporate, Finance, and Securities Law from Volga State University of Technology.