Judy Cotter is a seasoned Service Designer with extensive experience in user experience and design leadership across various industries. Currently employed at KONE since October 2021, Judy previously held similar roles at Spectrum Enterprise and served as a Design Director at USAA for over a decade, where responsibilities encompassed leading design initiatives for enterprise and employee experiences while fostering talent in Design Thinking. Judy's earlier career includes design consultancy at Firecat Studio and RedSquared Consulting, as well as a significant tenure at Clarke American as a Senior Project Manager. Educational credentials include a BA in Anthropology from The University of Texas at Dallas and attendance at Southwestern University.
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