Laurent Volkoff

Laurent Volkoff has extensive experience in the field of support methods, communication, and organizational development, with notable roles at companies like Konecta Maroc, Comdata Maroc, INTELCIA, Sitel, SFR, b2s, AOL France-Neuf Cegetel-SFR, AOL France, and AOL UK. Laurent has held positions such as Regional Learning & Development Manager, Responsable Pédagogique, Head of support methods and communication, and Formateur en management, showcasing a diverse skill set in leadership and training.

Laurent Volkoff's education history includes earning a Brevet consulaire des chambres de commerce from IPRA école des ventes Roubaix in 1993-1995, a Capacité en Anglais from USIU EF San Diego Californie in 1995-1996, a National Certificate in Customer Service Management from Irish management institute Dublin in 1999-2001, a Master 2 (M2) in Accompagnement de la formation from Aix-Marseille University in 2005-2006, a Dea- Master recherche Le charisme in Sciences de l'éducation from Aix-Marseille University in 2006-2007, and a Doctorat en sciences de l'éducation - PHD Research in Formation Leadership des managers from Aix-Marseille University in 2008-2013.