Konecta
Frank Vicente Steinbrecher has a diverse professional background in logistics and warehouse management, with experience in companies such as Konecta Corporativa, GEODIS, IBM, Heraeus Kulzer Dental Ltd., and HELLA. Frank currently holds the position of Service Delivery Manager at Konecta Corporativa, where Frank focuses on increasing customer satisfaction and business improvements. Prior to this role, Frank worked as a Project Coordinator and Order Exceptional handler at GEODIS, and as a Service Logistics Business Manager at IBM. Frank's career highlights also include roles such as Warehouse Coordinator at Heraeus Kulzer Dental Ltd. and Warehouse Manager at HELLA. Frank completed their Secondary Education in Madrid.
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Konecta
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.