Carlos Tovar

Carlos Tovar is an experienced professional in customer service and logistics, currently serving as a Customer Service Representative at Kongsberg Automotive North America since February 2017. In this role, Carlos has established and implemented customer management procedures and leads customer shortage meetings to address part status and negotiate timelines. Previously, Carlos worked as a Demand, Customer Service & Shipping Superintendent at United Systems Group from October 2013 to February 2016, focusing on order consolidation strategies to optimize packaging and reduce costs. Carlos began career as an Export Compliance Specialist and later an Export Coordinator at Emerson Process Management, ensuring compliance with export regulations and coordinating shipments to international destinations. Educational background includes an MBA in Organizational Management from Universidad del Valle de México, a degree in Computer Software Engineering from Instituto Tecnologico de Nuevo Laredo, and a high school diploma in Programming Technician from CBTIS.