Yusuf Akbal has over seven years of experience in various IT roles, currently serving as the Incident, Change & Release Coordinator at Koninklijke Bibliotheek (KB) since August 2017, where responsibilities include managing incidents, problems, releases, changes, and collaborating with the KB Security team. Previously, Yusuf held positions as an IT Specialist in Modern Workplace at KB, Windows ICT Administrator at Zenda Support, ICT and Service Professional at Evides Waterbedrijf, IT Support Technician at Primark Stores Limited, IT Team Lead for the Servicedesk at ComputerZorg, and ICT Skilled Specialist at Aon. Yusuf completed a degree in IT Network Management & Media Management from ID College from 2012 to 2015.