Konversational
Ismail Mungul is a seasoned professional in the field of ServiceNow consultancy, currently serving as a ServiceNow Principal Technical Consultant at Konversational since May 2023. Prior experience includes roles as ServiceNow Technical Architect and Senior Technical Consultant at Engage ESM, where contributions spanned from May 2020 to May 2023, and notable positions at Accenture focusing on cloud migration and implementation. Ismail's career began at Paddy Power Betfair, managing ServiceNow operational support and fulfilling various roles including ITSM Tooling Systems Administrator. Additional experience includes serving as IT Administrator at Two Way Media and holding several positions in iTV services, showcasing a comprehensive background in technical solutions and project management, complemented by a BEng (Hons) in Computer Systems Engineering from City, University of London.
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Konversational
We are the ServiceNow customer workflow experts. We are a new type of ServiceNow Elite partner, blending our depth of large consultancy experience with the relationship focus of a boutique provider. Our customers span a wide range of verticals, including Technology Service Providers, Financial Services, Manufacturing, Health Care, IT, Retail, Government, and FMCG. Our focus is on working with organisations where, through the use of the ServiceNow platform, they can unlock transformational change in how they interact with their customers. Headquartered in Ireland, we have offices across the UK, France, Germany and Switzerland.